Here’s the deal: Purchase a VPS plan on annual payment terms and we will provide service credits for the full amount for the remaining term of your current hosting plan or up to 4 months worth of service, whichever is the lowest. Must be active with the current provider for at least 2 months.
Considering switching to us? Our Migrator Special sweetens the switch: Pay two quarters, get 1 month free. Pay a year, get 2 additional months free (that’s as sweet as it gets). Must be active with the current provider for at least 2 months.
How To Redeem Switch to us/Contract buyout promo:
After you place your order with us,
1) Open a ticket titled "Switch to us/Contract Buyout". This must be done within 7 days of activating your initial service with us.
2) Upload a screenshot showing your current active service (From your current provider's client area)
3) Upload a screenshot of the most recently paid invoice
4) Within 14 business days, upload the service cancelation confirmation screenshot from your current provider.
5) Within 14 businesses days of your initial service activation with us, upload a screenshot of the previous products status showing it was canceled.
Once we have verified your documents, we will manually apply service credit accordingly to your account and will notify you by responding to the ticket.
Please note the following:
1) The date on the service cancelation screenshot from your current provider must not be before the date you placed your order with us.
2) Both Switch to us and Contract Buyout Special can be enjoyed by both new and existing customers. However, they can only be applied to new orders, not existing services. Service with existing provider should not be canceled before your Madcityservers service is activated.
4) Only one reimbursement per new active service.
3) Promo plans aren’t eligible, unless advertised otherwise
